Wheldale Heights, part of Exemplar Health Care, is a nursing home in Castleford that supports adults living with complex and high acuity needs.
For: health and social care professionals
Wheldale Heights Castleford
Making every day better for adults living with complex needs
www.exemplarhc.com
‘‘My husband who has Huntington’s disease was one of the first residents at Wheldale Heights. From day one his presentation has greatly improved, he’s more trusting of staff than in previous care homes. For the first time in a long time, I feel able to trust someone else to care for him.’’ Relative of Wheldale Heights resident
Welcome to Wheldale Heights At Wheldale Heights, our mission is to make every day better for adults living with complex needs. Our Nurse-led team provides person-centred nursing care that focuses on maximising independence and building everyday living skills. We aim to empower people to live fulfilled lives. The home has two small units which support adults living with complex mental and physical health needs typically arising from neurological conditions such as brain injuries, dementia, and motor neurone disease. The individuals we support often have multiple diagnoses, complexities, and risks that might otherwise require care in a hospital or higher acuity setting. With our care, they can remain within the community, reducing the need for hospital or secure facility admissions.
Life at Wheldale Heights We all want to spend time doing the things we love best. So that’s what we aim to give the people we support at Wheldale Heights. Daily life is all about choice. Everything we do is personalised to the individuals we support. Together with loved ones and professionals, we design a care plan, tailored to individual needs and goals. We encourage the people we support to continue to do the things they enjoy. We enable them to learn, volunteer, and find new hobbies too if they wish. Our dedicated Activities Team supports meaningful one-to-one activities, as well as group sessions and events.
Watch a video tour
Our care at Wheldale Heights
• Dementia • Motor neurone disease • Neuro-disabilities • Physical disabilities
Contact Wheldale Heights: Wheldale Heights, Wheldon Road,
Castleford, WS10 2PY T: 01977 367800
Make a referral: T: 01709 565777 E: referrals@exemplarhc.com
About our home We provide a supportive environment at Wheldale Heights. People get the care they need, and are able to stay closer to their loved ones. Wheldale Heights has 24 bedrooms, each with an en-suite, across two units. With this small group living, we’re able to provide a homely and supportive environment that’s more responsive to individual needs. The home has communal dining and living spaces, a beauty salon, multi-faith room, therapy room, and accessible garden. Each unit has a sensory bathroom, with colour mood lighting and wireless Bluetooth system, designed to provide a calming and relaxing experience.
Lynx Unit
Lynx Unit supports those who were assigned male at birth and present with behaviours of concern that might put themselves and others at risk. People on Lynx typically have a neurological diagnosis, such as brain injuries or dementia, and present with needs beyond the scope of mainstream care providers.
Orion Unit
Orion Unit supports adults living with physical health needs arising from neurological conditions such as brain injuries, Huntington’s disease, and motor neurone disease. On Orion, we ensure that every aspect of an individual’s wellbeing is met, with care delivered by a team of both Mental Health and General Nurses. Our care model focuses on maintaining and advancing functionality while enhancing overall quality of life.
Our holistic approach to care
Our holistic approach means people get the right care from the right team, at the right time, first time round. With this approach, we aim to stop the cycle of failed placements. Wheldale Heights offers holistic care in a community-based home, close to friends and family. The home has a trained team of Registered Nurses, Health
Care Assistants, and Activities Coordinators. People also have the support of Exemplar Health Care clinical experts, our Behaviour Support Team, and a Consultant Psychiatrist in times of crisis.
Read more about our clinical experts
Our high staffing levels, based on individual need, allow us to build trust and work at the pace of the individual, which leads to improved person-centred and longer term outcomes.
Our referrals process
We work closely with individuals and professionals throughout the referral, assessment, and admission process to ensure that we’re right for the individual and the individual is right for our home. Once we agree a placement for an individual, we work with them, their family, commissioners, and clinicians to agree their goals and length of stay. Our detailed costing report outlines the support required to enable people to achieve their goals. This approach reduces readmissions to acute settings, facilitates faster returns to lower cost community living, and brings any cycle of failed placements to an end.
Contact our Referrals Team to find the right home
Care needs and community fit assessment
Agree placement and care plan
Formal report and costings
Regular care plan and costing reviews
Discharge and pathway planning
About Exemplar Health Care Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex and high acuity needs. We have homes across England that provide welcoming and supportive environments where people can achieve their goals, feel at home, and remain closer to loved ones. Visit our website to find other care homes: www.exemplarhc.com
WHELDALE HEIGHTS
Ferrybridge Golf Club
Airedale
Castleford
A1(M)
Xscape
M62
Get in touch Wheldale Heights, Wheldon Road, Castleford, WF10 2PY Home number: 01977 367800 Make a referral: 01709 565777 or referrals@exemplarhc.com www.exemplarhc.com
Last updated: May 2025
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