Service user engagement impact report (2024)

Developing the ‘Service user holiday policy’

Service User Council The Service User Council is made up of Service User Ambassadors from each home. The meetings, led by the Service User Engagement Manager, focus on gathering feedback and implementing changes to improve care. They occur bi-monthly in each region (North East and Yorkshire, North West, and The Midlands). 4 18 Regional Service User Councils Service User Council meetings in 2024

Meet Exemplar Health Care’s Audit and Regulation Team Easy read fact sheet for Exemplar Health Care service users

Designing the Service User Ambassador uniform

At Exemplar Health Care , we want to make sure that: • you feel safe

Creating easy-read documents and policies

• you feel supported

• your views are used to make things better.

Exemplar Health Care is the company that runs the care home you live in.

Exemplar Health Care’s Audit and Regulation Team is visiting your home today to do an audit .

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World Photography Day competition The Service User Council invites you to send in your favourite photograph that best captures ‘Summer at Exemplar Health Care’.

The competition is to celebrate World Photography Day, which takes place on Monday 19 August 2024 . First, second and third place will receive a £25 voucher and a canvas print of their picture.

Redesigning Exemplar Positive Behaviour Support training sessions

Organising company-wide competitions and initiatives

To submit your entry, head over to the ‘Company updates’ section of the My Exemplar app and find the ‘World Photography Day competition’ post. Once you’ve read the competition terms and conditions, submit your photograph along with your details.

Judging will take place at the North East Service User Council meeting on 27 September 2024, and we’ll announce the winner on the My Exemplar app.

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