Service user engagement impact report (2024)

How ambassadors helped shape inductions for new colleagues Ambassadors were involved in designing colleague inductions, helping to create a more personalised and effective induction process.

I’d like staff to

understand me during a crisis.”

Some of their advice includes:

I’d like staff to

know how independent I am.”

I want to be involved in my care decisions.”

Take time to

listen and be patient with those who can’t speak easily.”

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