Families and friends survey
feel they’re able to have privacy when they visit
96% said staff
97%
227 responses
are kind and respectful
feel comfortable approaching staff with a concern
94% feel their relative/ friend is safe in their home
93%
These are fantastic results, but some things could be better.
“My brother is well cared for, I wouldn’t want him to be anywhere else.”
said concerns are responded to appropriately 81%
feel staff listen to
them 85%
27
Powered by FlippingBook