Service User Ambassador initiative Our Service User Ambassadors are at the heart of our co-production approach. Each of our care homes has at least one ambassador who takes on a unique, valued role that shapes life across our homes. While they share core responsibilities, the role is flexible, allowing people to contribute in ways that are meaningful to them. Together, they influence culture, improve quality, and strengthen community. Their impact this year has been exceptional.
70 Service User Ambassadors in the role
Danny at Roseside
Kelvin at Wytham Lodge
Sarah at Woolston House
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