Communication and innovation
How ambassadors make a difference
• Sharing ideas and lived experience with teams • Contributing to newsletters and communications • Working with managers on improvements and projects
Voice and representation
Daily life and environment
• Speaking up for fellow residents • Leading meetings and sharing feedback • Encouraging others to have their say
• Improving shared spaces in homes • Contributing to food and mealtime experiences • Supporting day-to-day life in the home
Recruitment and leadership
Community and wellbeing
• Supporting colleague recruitment • Mentoring new ambassadors • Welcoming new residents and colleagues
• Leading activities and events • Supporting peers and building morale • Meeting and greeting visitors
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